Privacy Policy

At CommercialProperty.lk, we prioritize your privacy. This document explains how we handle the collection, storage, and protection of personal information when you access or use our website (the "Service"). By continuing to use our Service, you consent to the terms outlined in this Privacy Policy.

1. Information We Collect

We gather various types of data to enhance and optimize your experience.

Personal Information

When using our service, you may provide us with personally identifiable information, including but not limited to:

• Full name
• Email address
• Contact number
• Physical address
• Company/Agency details
• Property listing information
• Payment information (processed securely through PayHere)

Technical & Usage Data

We automatically collect certain details about your interaction with our platform, such as:

• IP address
• Browser type and version
• Pages visited on our site
• Duration of visits
• Device identifiers and technical diagnostic data
• Property search queries and preferences

2. Purpose of Data Collection

We use the collected data for the following purposes:

• Providing and maintaining our Service
• Processing property listings and boost requests
• Managing point-based transactions and payments
• Enhancing user experience through analytics and feedback
• Sending important updates or notifications about our platform
• Responding to inquiries and customer support requests
• Monitoring and preventing fraudulent activities or security risks
• Improving our website and its features

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information with third parties. However, we may share data under specific circumstances:

• Property Visibility: Property listings and contact information are publicly visible to potential buyers/renters
• Payment Processing: Payment data is securely processed through PayHere payment gateway
• Legal Requirements: If required by law or governmental authority
• Business Operations: With trusted service providers who assist in running our platform

4. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. Cookies help us remember your preferences and provide personalized content. If you prefer, you can disable cookies in your browser settings, but some features of the website may not function properly as a result.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your personal information
• Opt-out of receiving promotional emails
• Withdraw consent for data processing (where applicable)

To exercise these rights, please contact us at info@commercialproperty.lk. We will process your request within seven (7) working days, subject to any legal retention obligations.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. External Links

Our website may include links to external websites. Please be aware that we are not responsible for the privacy practices of third-party websites. We encourage you to review their respective privacy policies before sharing any information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with an updated "Last Updated" date. Significant changes may be communicated via email or a notice on our website.

10. Contact Us

For any privacy-related concerns or inquiries, please reach out to us at: